What Our Customers are saying ...



"Super easy to deal with and helpful.   There was even a candy cane with my order so top marks" (D Miller, December 15)


"Wonderful to deal with and super fast delivery.   Beautifully gift wrapped and Goes that extra mile !!!" (J Hair, December 2015)


"The best customer service I have encountered :)  Would recommend dealing with this guys - they are great.l  My mum absolutely adored the Pillowcase - thank you for organizing it so it arrived on time - it arrived in the UK on the 24th Dec - the timing could not have been better".   Thanks again (B Biggalaar, December 2015)   


"Wow, I purchased yesterday afternoon and my banner arrived this morning !!!.   Thank you so much, it was all packaged nicely too!"  (D Shorte, December 2015)  


"Golly, Super fast from order to delivery.   And that over Christmas holiday.  Thank you.   Also impressed with the packaging" (A Stein, Dec 2015)   


"The circle Koru is absolutely gorgeous! I love it and will be ordering more for gifts. The customer service was superb. Moira is wonderful and will work to ensure your expectations are met. Wonderful product! Great experience!!" (Kimberly Moore, USA, 02 December 2013)   


"You have been an absolute delight to deal with. Ill be passing on your customer service excellence to Jenz studios personally & will be recommending you to all of our NZ relo's & friends!" (Alyssa, Australia, November 2013)  

 

"Thank you so very very much. I look forward to receiving them now! ....& hanging the NZ plants tiles on our wall. 

You have been an absolute delight to deal with. Ill be passing on your customer service excellence to Jenz studios personally & will be recommending you to all of our NZ relo's & friends! "(Alyssa, Australia, November 2013)

 

 

"A big thank you to The Red Stone. I have yet again received another fantastic quality product which I love. My prints arrived in record time and I couldn't be happier, think they look better than on the website"   !(Diana, Auckland, October 2013)

 

"Thank you so much for everything you've done for me this past week. With the urgency of getting a particular gift for a wedding, I was amazed at how fast you responded to my email and organised to get this gift to me via courier.  Small hiccup along the way with it being delivered to incorrect address, but the follow up and investigation process and then finally the gift arriving on my door step at 5pm Friday night, it all worked out in the end.

You're a star. Wouldn't hesitate to use your services again.  Thank you again!!" (Becky, Hamilton, March 2013)


 "WOW! What amazing service! Thank you very much guys, I ordered a 21st gift over your website... because I needed it urgently, did it as an overnight delivery at no extra cost. Arrived today in Masterton as promised, beautifully gift wrapped and I am so pleased with it! Thank you very very much and I will certainly be dealing with you again soon. Thanks again, you guys are FANTASTIC!!! :)". (A Owen, Masterton, January 2013)


 "Thank you for the great service when I purchased a Christmas Gift. The Christmas wrapping is just beautiful. I will be back to shop again that's for sure". (A Becker, Auckland, December 2012).


"... you packed the French lantern so beautifully ... it arrived safely ... we love it! Many thanks for all your help". (Angela, Wellington, December 2012).


"Have recently just ordered an item from this Company and the Customer CARE I received was well beyond expectations,Item was out of stock so sent a more expensive one for same price,and then it didn't arrive on the day of my Husband's birthday(only because I ordered too late)they then send me 2 free items all beauifully gift wrapped,Recommending this company WITHOUT A DOUBT.Thanks one happy customer" (W. Remmington, Auckland, December 2012)


"Really cute coasters - very happy! Great communication and prompt delivery. Highly recommended!!"

(J Jenkins, West Harbour, August 2012)


"WOW - got my parcel today, couldn't wait to unwrap it, and I am absolutely thrilled with it. Already hanging on the wall. Thank you for such fantastic service - I will certainly be watching your site for more purchases, and would most definitely recommend to others. Many thanks Kaz" (Kaz, Auckland, August 2012)


"Thank you so much for your prompt service and help in organising the safe delivery of our wedding favours. We would also like to personally thank you for printing the meaning of the pikoura twist onto a card and inserting them into each individual box. It saved us a lot of time and effort and made our gift to everyone extra special. Once again thank you for your great service". (Karen & Brett Powers, Australia, March 2012) 


"Thank you so much for taking care of this for me.  Living in the UK it was a gamble to use a company based so far away. However their ordering system was great and they tracked my order really well. My order was delicate and fragile, so I really appreciated the care and extra effort they took to pack it so that it arrived in one piece. The Red Stone really went out of their way to ensure we received our order as quickly and safely as possible. The updates we were given regarding shipping and the delivery were helpful and realistic. I would have no hesitation in using this company again as we received such a fabulous service"  (R.T. UK - Oct 2011) 


"I wanted to let you know we received the 2 glass piece today and they are beautiful. Thank you for the prompt replies to all my questions and your professional and courteous nature. We are ordering one more piece as we love shopping with you". (C Watkins USA - Feb 2012)


"I thought you might like to know that my wall art has arrived today!! Thankyou so much for helping me organise this for me, and sorry for all the emails back and forth!!    I'm so pleased at my present and can't wait to put it in our new ensuite!" (K. Ireland, NZ)


"I sent this Tahitian Lime Tree to my friend for her birthday, l just wanted something different and unique, she absolutely loved it!!! - she thought it was novel and treasures it." (Margaret Gaul, Auckland NZ)


"I wanted to let you know we receive the glass statue and it is beautiful. It came last Saturday just in time for my son's wedding. Thank you for such fast speedy and courteous delivery." (C Watkins, Montana, USA, 2011)


I recently purchased 2 baby keepsake boxes for my daughters. They are just beautiful and a wonderful way to store all their baby items for the future. I would definitely recommend these keepsake boxes." (C. Clifford, NZ)


"Thank you so much for your fantastic service. I hope to shop with you again in the future. Your help and kind friendliness was so very much appreciated." (Carol, Hawera NZ)


"Christmas 2011 saw me purchase Widget Bath Puzzles in the see-thru plastic carry cases for my 4yr neice.  She loved & enjoyed it so much that I ended up giving one to her 7yr old sis also.  Would definately recommend these brightly coloured  and quality made bath toys as a great alternative to standard bath toys!"(Tanya, Auckland NZ - Jan 2012)